Contact

Get in touch with Placelio.

For travelers, hotel owners, partners and press — we read every message. Choose the topic that fits and we’ll point you to the right place.

Choose a path

How can we help?

Questions about using Placelio, finding a hotel page, or anything else as a traveler.

Claim a hotel, update profile details, or correct hotel information on Placelio.

Hotel groups, tourism boards, content collaborators and editorial partners.

Story angles, interviews, brand assets and editorial mentions.

Write to us

Tell us a little about who you are and what you need. We usually respond within two business days.

Claiming your hotel is the quickest way to update details and improve your profile.

Common questions

Visit our Claim hotel page, submit a short request, and we’ll guide you through verifying ownership or management.

Once you’ve claimed a hotel, you can update its profile information directly. For one-off corrections, message us through this form.

No. Placelio focuses on hotel discovery and review insights, not bookings or payments. You can book your stay through your preferred booking partner.